Shipping
We offer free shipping across India. Orders are dispatched within 48 hours and delivered in 3-5 days. Once shipped, you'll receive a tracking number via email.
Returns & Exchanges
Returns are only accepted for damaged or incorrect items within 7 days of delivery. The product must be unused, unwashed, and in its original packaging with the seal tag intact. A video of the unopened package is required to process returns. If approved, we’ll arrange free pickup and issue a full refund.
Exchanges are available for sizes S to XL within 7 days. We’ll ship the new size once we receive the original item. Plus sizes (2XL to 7XL) are custom-made and cannot be exchanged.
Damaged Items & Cancellations
If your package is damaged, record an unboxing video and contact us immediately. We’ll arrange a return and full refund. Do not accept a package if the seal is broken.
Orders can only be canceled before or during the confirmation call. Once confirmed, cancellations are not possible.
For any help, email contact@bhrata.com